Corporate Privacy Policy
Comprehensive data protection policy detailing how Migobucks Technologies Private Limited collects, safeguards, segregates, and processes personal and organizational data across our web, mobile, desktop, and sovereign cloud platforms.
At Migobucks Technologies Private Limited, privacy and data sovereignty are fundamental architectural principles. We never sell, monetize, or broker your personal or enterprise customer data to third-party advertisers or data brokers. We operate in full compliance with the Digital Personal Data Protection Act (DPDP Act) 2023 of India, the EU General Data Protection Regulation (GDPR), and international data privacy benchmarks.
1.0Corporate Entity & Scope of this Policy
This Privacy Policy governs all data collected by Migobucks Technologies Private Limited ("Migobucks", "Company", "we", "us") across our corporate website (migobuckstech.com), specialized product platforms (such as Quifl, Zemwa, Woqme, Heumiq), mobile applications distributed via the Apple App Store and Google Play Store, PC desktop software packages, and dedicated enterprise cloud deployments.
Depending on your relationship with us, Migobucks acts as:
- Data Controller: For direct visitors to our websites, direct individual software purchasers, job applicants, and primary business account holders.
- Data Processor: For enterprise and institutional clients who deploy our software to store, organize, and manage end-user or patient records. In such cases, the enterprise client remains the Data Controller and Migobucks acts strictly under their instructions.
2.0Information We Collect Across Modalities
Because we build multi-platform software, our data collection practices are strictly compartmentalized based on the form factor you utilize:
- Identity & Account Data: Full name, organizational email address, corporate phone number, job title, company name, and encrypted hashed passwords.
- Billing & Transactional Data: Invoicing address, GSTIN/tax identification numbers, order history, and payment gateway transaction references (we do not store raw credit card numbers).
- Technical Session Data: IP address, browser type and version, language preference, and API access logs for rate-limiting and anomaly detection.
- Device Telemetry: Device hardware model, operating system version, carrier name, unique anonymous installation identifier, and crash diagnostic stacks.
- Hardware Permissions: Certain features (e.g. barcode scanning, document upload, or biometric unlock) may request access to your device camera, file storage, or Face ID / Touch ID. These permissions are strictly opt-in and processed locally on your device hardware without transmitting raw biometric data to our servers.
- Push Notifications: Push tokens provided by Apple Push Notification Service (APNs) or Firebase Cloud Messaging (FCM) to deliver operational alerts you configure.
- Machine GUID & Licensing: A cryptographic hash of machine identifiers used exclusively to validate active software seat licenses and prevent illegal duplication.
- Local Database Cache: Where our desktop applications support offline execution, operational records are cached locally in an encrypted SQLite database on the client's physical hard drive. Migobucks has zero external access to your local machine storage.
3.0Multi-Tenant Architecture & Sovereign Data Isolation
For enterprise customers utilizing our multi-tenant SaaS platforms, all customer databases implement strict Row-Level Security (RLS) and cryptographic tenant keys. No enterprise tenant can access or view another tenant's operational records.
For customers requiring physical or sovereign isolation, Migobucks provides Dedicated VPS and Sovereign Cloud Deployments where computing resources, memory partitions, and database storage are hosted in isolated virtual servers without shared runtime environments.
4.0Legal Grounds for Processing
We process your information under lawful, recognized legal bases:
- Contractual Necessity: Processing necessary to provision software, activate accounts, process payments, and honor our Master Services Agreement.
- Legitimate Business Interests: Monitoring system health, mitigating cyber threats, preventing software piracy, and enhancing software UX.
- Statutory Compliance: Adhering to tax laws, company audit guidelines, and legal mandates under the laws of India.
- Explicit Consent: Where you have opted in to receive non-transactional marketing communications or enabled optional device hardware permissions.
5.0Third-Party Sub-processors & Gateways
We partner exclusively with enterprise-grade sub-processors bound by stringent confidentiality and data protection agreements:
| Partner / Processor | Purpose | Data Handled |
|---|---|---|
| Stripe / Razorpay | Payment processing & recurring billing | Payment tokens, billing address, tax ID (PCI-DSS Level 1) |
| AWS / Hetzner / Cloudflare | Cloud hosting, DDoS protection & CDN | Encrypted database backups, TLS encrypted transit packets |
| Postmark / SendGrid | Transactional emails & system alerts | User email address, system notification payloads |
6.0Cookies, Tokens & Local Storage
Our web platforms utilize strictly essential and functional cookies:
- Essential Session Tokens: Secure HTTP-only cookies and JSON Web Tokens (JWT) required to authenticate user sessions and prevent CSRF attacks.
- Functional Preferences: Local storage values saving UI themes (dark/light), sidebar collapse state, and active tenant workspace IDs.
- Zero Intrusive Ad Trackers: We do not deploy third-party advertising cookies, cross-site profiling trackers, or invasive social pixel trackers.
7.0Data Retention, Archival & Secure Sanitization
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or satisfy legal requirements:
- Active SaaS Accounts: Retained during the active subscription period plus a 30-day graceful data export window post-termination.
- Financial & Invoicing Records: Retained for a mandatory period of 7 years in compliance with the Indian Companies Act and statutory tax laws.
- Sanitization: Upon verified deletion requests or end-of-life de-provisioning, data is cryptographically wiped using standard DoD-compliant sanitization standards.
8.0Data Subject Rights
In accordance with applicable data privacy laws, you possess the right to:
- Access & Review: Request a copy of the personal information we hold regarding your account.
- Correction & Rectification: Request correction of inaccurate, incomplete, or outdated personal records.
- Erasure ("Right to be Forgotten"): Request the permanent deletion of your personal data, subject to statutory retention obligations.
- Data Portability: Export your operational business data in machine-readable structured formats (JSON / CSV).
- Revocation of Consent: Withdraw previously granted consent at any time without affecting the lawfulness of prior processing.
9.0Children's Privacy
Our software platforms, mobile applications, and enterprise services are engineered strictly for business operations, working professionals, and individuals aged 18 and older. We do not knowingly solicit or collect personal information from individuals under the age of 18.
10.0Statutory Grievance Redressal Officer
In accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023, the contact details of the designated Grievance Officer are:
Designation: Grievance Redressal & Data Protection Officer
Company: Migobucks Technologies Private Limited
Corporate Address: NO.14, Evoma Business Center, Bhattarahalli, Krishnarajapuram, Bengaluru, Karnataka 560049, India
Direct Email: legal@migobuckstech.com
Statutory redressal timeline: All verified grievances and data rights requests are acknowledged within 24 hours and resolved within 30 days.
If you have any questions, regulatory inquiries, or notices regarding these policies, please contact the designated Grievance & Legal Compliance Officer:
Corporate Entity
Migobucks Technologies Private Limited
Registered in India (ROC Ernakulam / Kerala)
Legal & Privacy Desk
legal@migobuckstech.com
Response Window: Within 48–72 Business Hours